How GT Clocks implementation works
A structured seven-phase route from your first scope call through to day-to-day support.
From scope to steady state, in seven phases
Every deployment follows the same structured route. You always know what is happening now, what comes next, and who is responsible for it.
1 of 7
Scope definition
Scope definition
We agree what the solution needs to do and how it will be delivered before anything is built.
- Outline the integrations functional requirements
- Deployment timeline drafted
- Confirm chosen identification methods and begin badge evaluation (if required)
- Identify pilot and rollout plan
Clock delivery and installation
Hardware arrives configured, tracked and ready to connect.
- Shipping notifications and tracking
- Automatic device provisioning
- Network configuration for end-to-end connectivity
- Device distribution and site installation
Environment initialization and device configuration
Your environment is built, data flows are proven, and devices are set up for the way you work.
- Dedicated environment created and access granted
- Inbound and outbound data flows initialized and validated
- Device configuration and feature enablement
- Transaction delivery validated
Training
Your team learns the solution in depth, with material to refer back to afterwards.
- Middleware and application deep dive
- Detailed documentation for supported self-learning
- Focus sessions for highlighted functionality
Testing
You confirm the solution works the way you expect it to, before it reaches your people.
- Full solution handover and demonstration
- Dedicated technical team to support testing
- Customer driven sign-off process ensuring readiness before launch
Go-live
Launch is staged to keep risk low and issues contained.
- Final launch preparations and adjustments
- Structured roll-out plan for an effective, low-risk launch
- Dedicated hyper-care team for swift and controlled resolutions
Support
Close attention early on, then a clean handover into ongoing support.
- Elevated early life support
- Personal support introduction and handover
- Smooth transition to ticket submission and SLA based support
Want to see how this maps to your sites and timelines?
Talk to the team