Find the answers to your frequently asked questions

Human Capital Management

Your questions answered

Why choose GT Clocks?

We provide bespoke Human Capital Management solutions tailored to your requirements, configuring our terminal application software to integrate seamlessly with your organization’s objectives.

We know one size does not fit all, so we work with you from initial specification and support your evolving needs as your company grows.

Our ISO 27001 certification represents our commitment to producing high-spec products that match our dedication to security.

Can I have a combination of terminals in one location?
warehouse manager on phone

Yes, you can easily have a range of terminals in one location. 

Do you recommend Human Capital Management partners?

Yes, we have partners providing HCM solutions globally. For more information on software providers in your country, please contact us on +1 800 989 5197

I have multiple HCM terminals in different locations. How can I manage them all simultaneously?
Support desk assistance

You can easily manage a large estate of Human Capital Management terminals with our support management applications, AssistIT and GT Connect.

AssistIT & GT Connect provide remote access to devices anywhere in the world, allowing you to identify terminal status, download firmware and update multiple terminals simultaneously without spending time and money on site visits.

What credentials can I use?

Our terminals support a wide range of credentials, including proximity cards, Mifare, barcodes, magnetic stripes and biometrics.

We have a range of modular readers designed to suit most projects; please see our datasheets for further information.

How do your terminals help to overcome buddy punching?

“Buddy-punching” is a term used to describe the process of one employee fraudulently clocking in for another employee.

Our application of biometrics, unique to each individual, adds an extra layer of security within your data collection methods, preventing staff from sharing tokens with their colleagues.

What types of biometrics are available?

We currently offer Suprema and Lumidigm finger biometrics. 

What communication updates are available?

There are a wide range of communication options with our terminals.

You can use Ethernet, POE, Wi-Fi and GPRS to send and receive information from the terminals.

Can you provide bespoke terminal applications with flexible functionalities and features?

We have a wide range of existing terminal applications, but if required, our in-house development team can provide your company with a tailored terminal application to address your specific needs.

Further questions

Have you got a question for us?

Get in touch with a member of the team who will happily assist you.

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What are GT Services?

GT Services encompasses the offerings designed to enhance and complement our HCM solutions in the United States. It includes various aspects, such as a lifetime warranty, access to GT Clocks’ secure cloud platform, and 24/7 tech support.

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The tides turned swiftly with the onset of the pandemic in early 2020, forcing us to reevaluate our product roadmap amidst the uncertainties that businesses across the globe faced.