In summary, GT Services encompasses the offerings designed to enhance and complement our HCM solutions in the United States. It includes various aspects, such as a lifetime warranty, access to GT Clocks’ secure cloud platform, and 24/7 tech support.
This subscription-based service ensures that, for a single low-cost monthly payment, your device or devices will receive protection and support throughout their lifetime. It’s a strategic approach to reduce your total cost of ownership while enjoying priority support.
Let’s delve into more details about the components that constitute GT Services.
This subscription-based service means that for one low-cost monthly payment, your device or devices will be protected and supported for the duration of their lifetime. It’s a smart way to reduce your total cost of ownership while benefiting from priority support.
Here’s a little more about each aspect that makes up GT Services.
GT Protect
You can benefit from our exclusive lifetime hardware warranty by subscribing to GT Services. This guarantee ensures the supply of a replacement HCM solution in case of a fault or defect with the existing device. The replacement device is delivered via next-day shipping directly to the required location for prompt installation.
GT Protect also provides priority technical support for the devices, with guaranteed SLAs. Whether you need assistance with installation, troubleshooting, or access to our remote diagnostic tools, our tech support team is readily available.
GTConnect
GT Connect is a cloud-based platform that integrates your devices into a single network, enabling real-time remote diagnostics and data management. Subscribing to GT Services grants you access to GT Connect and its powerful features:
Device Management: Diagnose, recover, and update devices remotely, managing them individually or in groups with a click of a button.
Device Management
- Our management platform allows you to diagnose, recover and update devices remotely. This feature manages devices individually or multiple devices organized by your chosen structure to push out updates and configuration, all at the click of a button.
Data Management
- Our “Clock to Cloud” middleware easily integrates our devices with your chosen software. Subsequently, all data captured to and from the devices is securely transferred and transformed via a single connection, ensuring a seamless system enabling real-time business decisions as and when you need them.
Identity Management
- Our platform, combined with our latest devices, ensures all Personally Identifiable Information (PII), including biometric data, is encrypted and protected from the moment it’s collected. GTConnect further ensures compliance with all US and international data legislation by recording consent of PII collection and providing tools to both facilitate information requests and erase PII, effectively de-risking your business against litigation.
What are the benefits of GT Services?
Lower Costs
GT Services reduces the total cost of ownership of your devices:
- Hardware Costs
Our devices are specifically designed for high footfall, always-on environments with longevity and reliability in mind. As a result, they’ll give you much greater reliability and life span than other devices or tablets. Plus, each device is covered by GTProtect’s subscription warranty – guaranteeing your future costs.
- Admin and Legal Costs
GTConnect, in combination with our latest devices, ensures your client is fully compliant with data protection laws worldwide by encrypting data and enforcing processes surrounding consent, storage and deletion. Not only does this considerably lower the time and effort needed to ensure their own compliance when handling PII, but more importantly, it reduces the chances of breaking the law and incurring related fines or compensation and associated reputational damage.
- Development and Operational Costs
Our fast and simple integration approach allows your clients to save on the development costs of connecting their devices to their platform. GTConnect manages the individual connections to the devices and provides data transfer via a single connection, hosting and operational costs are significantly cut.
Minimal Downtime
With our support team and next-day hardware delivery option, there is limited downtime and disruption in case of device damage or issues.
Increased Efficiency
Managing your estate globally via GT Connect ensures efficient application of configurations and updates, reducing onsite visits and associated costs.
If you and your clients seek priority support, guaranteed replacement hardware, and secure data, contact us about GT Services. It’s the most effective way to cut costs, increase efficiency, and minimize downtime.
To learn more contact us on +1 (800) 989 5197 or via email sales@gtclocks.com.