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Efficiency & Reliability: Navigating Presence in the Mobile Era

The question that often gets raised is where do mobile phones come into play with human capital management systems, particularly workforce management and time and attendance?

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Ben Lagden - Commercial Director of Grosvenor Technology

Ben Lagden


VP Commercial

Navigating the whirlwind of today’s digital landscape, technological progress has revolutionized our daily tasks, providing substitutes for once manual processes. In this fast-paced era, our cell phones have seamlessly integrated into our lives, functioning as extensions of our hands – from waking us up with alarms to orchestrating client meetings and participating in online video calls. Amidst this tech evolution, the question arises: Where do cell phones fit into the realm of human capital management systems, especially in workforce management and time and attendance?

Embracing Mobile Adoption

Surprisingly, not everyone possesses a cell phone or smart device capable of interfacing with Human Capital Management (HCM) systems. While the Bring Your Own Device (BYOD) trend gains traction, offering mobile self-service as a valuable tool, not everyone eagerly embraces this opportunity. Data privacy concerns, intensified by high-profile scandals like Cambridge Analytica, influence the reluctance to adopt BYOD.

Moreover, some employers may hesitate to endorse BYOD, especially in sectors like retail, where maintaining a focus on customer satisfaction is paramount. Seeing shop staff engrossed in their cell phones might detract from customer interactions.

In such scenarios, a time clock emerges as a practical alternative for the 20%+ who either lack a suitable smart device or choose not to engage with the workforce management system. While company-provided cells are common in certain industries, they prove uneconomical for the majority.

Prioritizing Security Concerns

User adoption poses challenges for employers, too, as using personal devices introduces cybersecurity risks. Despite the availability of mobile device management platforms offering varied protection levels, employees may resist the control their employer deems necessary for adequate risk mitigation.

Emphasizing Accuracy in Punching-In

Geofencing technology, often employed for punching in and out, faces challenges in accuracy. In thriving cities with towering buildings, our devices can display inaccurate locations, impacting the reliability of proof of presence. Accuracy and cost-saving are crucial for time and attendance solutions, aiming for a rapid Return on Investment (ROI). Ensuring employees are ready to work when punching in, rather than traversing to the workplace or lingering in the staff cafeteria at a considerable distance, significantly influences these savings.

Choosing Time Clocks for Savings and Accuracy

In conclusion, time clocks emerge as robust solutions, offering substantial savings and accuracy compared to mobile alternatives. Consider the comprehensive cost of mobile ownership, BYOD programs, and Mobile Device Management (MDM). Opting for a reliable, secure time clock platform, certified on your network, ensures uniformity, steady updates, and lower Total Cost of Ownership (TCO), providing peace of mind in this dynamic technological landscape.

Ben Lagden

Written by Ben Lagden, VP Commercial

Before joining GT Clocks, Ben’s background was in engineering before he joined a data capture manufacturer for the retail industry. He has a unique blend of in-depth industry knowledge from both a technical and commercial perspective. Ben joined GT Clocks in April 1999. 

Expertise

After closely working with HCM partners for many years, Ben has extensive knowledge of the Human Capital Management market and the environments it serves. Over this extensive time at GT Clocks, he has worked in many other roles within the business, including running development teams, professional services consultancy, and management. Most recently, he is focused on product direction and strategy whilst leading the commercial team towards the company’s future goals. In recognition of his commercial expertise, Ben was promoted to VP Commercial in July 2022.

New technologies, teamwork and determination inspire Ben, particularly when they’re combined and deliver time and cost savings to the customers.

Ben puts the success of the company down to the team’s flexibility and agility. It enables the company to uniquely deliver precisely what the market and customers require, utilizing new technologies for customers across a variety of languages, countries, and cultures. He finds it satisfying when creativity combined with product knowledge and experience within the business repeatedly brings to the market innovative and unique solution that resolve incumbent dissatisfaction.

GT Clocks
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