Navigating the whirlwind of today’s digital landscape, technological progress has revolutionized our daily tasks, providing substitutes for once manual processes. In this fast-paced era, our cell phones have seamlessly integrated into our lives, functioning as extensions of our hands – from waking us up with alarms to orchestrating client meetings and participating in online video calls. Amidst this tech evolution, the question arises: Where do cell phones fit into the realm of human capital management systems, especially in workforce management and time and attendance?
Embracing Mobile Adoption
Surprisingly, not everyone possesses a cell phone or smart device capable of interfacing with Human Capital Management (HCM) systems. While the Bring Your Own Device (BYOD) trend gains traction, offering mobile self-service as a valuable tool, not everyone eagerly embraces this opportunity. Data privacy concerns, intensified by high-profile scandals like Cambridge Analytica, influence the reluctance to adopt BYOD.
Moreover, some employers may hesitate to endorse BYOD, especially in sectors like retail, where maintaining a focus on customer satisfaction is paramount. Seeing shop staff engrossed in their cell phones might detract from customer interactions.
In such scenarios, a time clock emerges as a practical alternative for the 20%+ who either lack a suitable smart device or choose not to engage with the workforce management system. While company-provided cells are common in certain industries, they prove uneconomical for the majority.
Prioritizing Security Concerns
User adoption poses challenges for employers, too, as using personal devices introduces cybersecurity risks. Despite the availability of mobile device management platforms offering varied protection levels, employees may resist the control their employer deems necessary for adequate risk mitigation.