{"id":2479,"date":"2023-01-24T13:53:36","date_gmt":"2023-01-24T13:53:36","guid":{"rendered":"https:\/\/185.136.248.78\/~gtclocks8596\/?page_id=2479"},"modified":"2025-12-12T10:47:24","modified_gmt":"2025-12-12T10:47:24","slug":"faqs","status":"publish","type":"page","link":"https:\/\/gtclocks.com\/en-us\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"hero-default align-items--center df justify-content--center\">\n    <img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1067\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2024\/01\/Header-FaQ-1920x1067.jpg\" class=\"bg-media u-desktop\" alt=\"\" autoplay=\"true\" loop=\"true\" muted=\"true\" playsinline=\"true\" \/><img decoding=\"async\" width=\"2560\" height=\"1422\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2024\/02\/Mobile-header-scaled.jpg\" class=\"bg-media u-mobile\" alt=\"\" autoplay=\"true\" loop=\"true\" muted=\"true\" playsinline=\"true\" \/>    <div class=\"container pb-6 pt-6\">\n        <div class=\"row\">\n            <div class=\"col-12 col-lg-5 offset-lg-6\">\n                <h1><span style=\"color: #ffffff;\">FAQs<\/span><\/h1>\n<div class=\"mt-2 light\">\n<div class=\"mt-2 light\">\n<p class=\"h4\"><span style=\"color: #ffffff;\">Find the answers to your frequently asked questions<\/span><\/p>\n<\/div>\n<\/div>\n\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"pt-6\" ><\/div>\n\n\n\n    <div class=\"bento-accordion anim bottom opacity pv-\" >\n        <div class=\"container\">\n\n            <div class=\"pl-1 pr-1\">\n                <div class=\"row rounded fdir-lg-rr\" style='background-color: #F0F0F0; '>\n                    <div class=\"dn db-lg col-12 col-lg-6 image-or-video small-image-holder aspect\">\n                        <img decoding=\"async\" width=\"1446\" height=\"919\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/01\/Blue-ISO-Cropped-Homepage-iStock-1402590470.jpg\" class=\"bg-media scrollPlay\" alt=\"\" \/>                             <video class=\"dn bg-media\" muted playsinline>\n                                <source>\n                            <\/video>\n                                               \n                    <\/div>\n                    <div class=\"col-12 col-lg-6\">\n\n                        <div class=\"row justify-content--center wrap ml-0 mr-0 \">\n                            <div class=\"col-12 col-lg-11 df fdir-c align-items--center pt-3 pb-3\">\n                                <div>\n                                    <div class='tac tal-lg ph-1'><p class=\"mb-half\"><strong class=\"h4\">Human Capital Management<\/strong><\/p>\n<h2 class=\"h2\">Your questions answered<\/h2>\n<\/div>                                    <div class=\"accordion pl-1 pl-md-3 pr-1 pr-md-3 rounded pt-1\" style='background-color: #E8E8E8; '>\n                                                                                    <div class=\"accordion-item active\" style=\"border-bottom: 3px solid #F0F0F0;\">\n                                                <div class=\"accordion-header pt-1 pb-1 title pl-md-2 pr-md-2\">\n                                                    <div class=\" pl-lg-0 pr-lg-0\">Why choose GT Clocks?<\/div>\n                                                <\/div>\n                                                <div class=\"accordion-content pl-lg-2 pr-lg-2\">\n                                                    <div class=\"\">\n\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"1446\" height=\"919\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/01\/Blue-ISO-Cropped-Homepage-iStock-1402590470.jpg\" class=\"db dn-lg rounded mb-1 scrollPlay\" alt=\"\" \/>                                                        <div class=\"\"><p>We provide bespoke Human Capital Management solutions tailored to your requirements, configuring our terminal application software to integrate seamlessly with your organization\u2019s objectives.<\/p>\n<p>We know one size does not fit all, so we work with you from initial specification and support your evolving needs as your company grows.<\/p>\n<p>Our ISO 27001 certification represents our commitment to producing high-spec products that match our dedication to security.<\/p>\n<\/div>\n\n                                                                                                            <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"accordion-item \" style=\"border-bottom: 3px solid #F0F0F0;\">\n                                                <div class=\"accordion-header pt-1 pb-1 title pl-md-2 pr-md-2\">\n                                                    <div class=\" pl-lg-0 pr-lg-0\">Can I have a combination of terminals in one location?  <\/div>\n                                                <\/div>\n                                                <div class=\"accordion-content pl-lg-2 pr-lg-2\">\n                                                    <div class=\"\">\n\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"846\" height=\"846\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2022\/12\/Untitled-design-45.png\" class=\"db dn-lg rounded mb-1 scrollPlay\" alt=\"warehouse manager on phone\" \/>                                                        <div class=\"\"><p><span class=\"TextRun SCXW233912592 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW233912592 BCX0\">Yes, you can easily have a range of terminals in one location.\u00a0<\/span><\/span><\/p>\n<\/div>\n\n                                                                                                            <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"accordion-item \" style=\"border-bottom: 3px solid #F0F0F0;\">\n                                                <div class=\"accordion-header pt-1 pb-1 title pl-md-2 pr-md-2\">\n                                                    <div class=\" pl-lg-0 pr-lg-0\">Do you recommend Human Capital Management partners?  <\/div>\n                                                <\/div>\n                                                <div class=\"accordion-content pl-lg-2 pr-lg-2\">\n                                                    <div class=\"\">\n\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"846\" height=\"846\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/01\/tan_.png\" class=\"db dn-lg rounded mb-1 scrollPlay\" alt=\"\" \/>                                                        <div class=\"\"><p>Yes, we have partners providing HCM solutions globally. For more information on software providers in your country, please contact us on +1 800 989 5197<\/p>\n<\/div>\n\n                                                                                                            <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"accordion-item \" style=\"border-bottom: 3px solid #F0F0F0;\">\n                                                <div class=\"accordion-header pt-1 pb-1 title pl-md-2 pr-md-2\">\n                                                    <div class=\" pl-lg-0 pr-lg-0\">I have multiple HCM terminals in different locations. How can I manage them all simultaneously?  <\/div>\n                                                <\/div>\n                                                <div class=\"accordion-content pl-lg-2 pr-lg-2\">\n                                                    <div class=\"\">\n\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"747\" height=\"747\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2022\/12\/support.jpg\" class=\"db dn-lg rounded mb-1 scrollPlay\" alt=\"Support desk assistance\" \/>                                                        <div class=\"\"><p>You can easily manage a large estate of Human Capital Management terminals with our support management applications, AssistIT and\u00a0<a href=\"https:\/\/gtclocks.com\/gt-services\/\" rel=\"noopener\">GT Connect.<\/a><\/p>\n<p>AssistIT &amp;\u00a0<a href=\"https:\/\/gtclocks.com\/gt-services\/\" rel=\"noopener\">GT Connect<\/a> provide remote access to devices anywhere in the world, allowing you to identify terminal status, download firmware and update multiple terminals simultaneously without spending time and money on site visits.<\/p>\n<\/div>\n\n                                                                                                            <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"accordion-item \" style=\"border-bottom: 3px solid #F0F0F0;\">\n                                                <div class=\"accordion-header pt-1 pb-1 title pl-md-2 pr-md-2\">\n                                                    <div class=\" pl-lg-0 pr-lg-0\">What credentials can I use?  <\/div>\n                                                <\/div>\n                                                <div class=\"accordion-content pl-lg-2 pr-lg-2\">\n                                                    <div class=\"\">\n\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/01\/Untitled-design-2023-01-19T164110.934.png\" class=\"db dn-lg rounded mb-1 scrollPlay\" alt=\"\" \/>                                                        <div class=\"\"><p>Our terminals support a wide range of credentials, including proximity cards, Mifare, barcodes, magnetic stripes and biometrics.<\/p>\n<p>We have a range of modular readers designed to suit most projects; please see our datasheets for further information.<\/p>\n<\/div>\n\n                                                                                                            <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"accordion-item \" style=\"border-bottom: 3px solid #F0F0F0;\">\n                                                <div class=\"accordion-header pt-1 pb-1 title pl-md-2 pr-md-2\">\n                                                    <div class=\" pl-lg-0 pr-lg-0\">How do your terminals help to overcome buddy punching?  <\/div>\n                                                <\/div>\n                                                <div class=\"accordion-content pl-lg-2 pr-lg-2\">\n                                                    <div class=\"\">\n\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"959\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2022\/12\/Facial-Req-selfie-1024x959-1.jpg\" class=\"db dn-lg rounded mb-1 scrollPlay\" alt=\"\" \/>                                                        <div class=\"\"><p>\u201cBuddy-punching\u201d is a term used to describe the process of one employee fraudulently clocking in for another employee.<\/p>\n<p>Our application of biometrics, unique to each individual, adds an extra layer of security within your data collection methods, preventing staff from sharing tokens with their colleagues.<\/p>\n<\/div>\n\n                                                                                                            <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"accordion-item \" style=\"border-bottom: 3px solid #F0F0F0;\">\n                                                <div class=\"accordion-header pt-1 pb-1 title pl-md-2 pr-md-2\">\n                                                    <div class=\" pl-lg-0 pr-lg-0\">What types of biometrics are available?  <\/div>\n                                                <\/div>\n                                                <div class=\"accordion-content pl-lg-2 pr-lg-2\">\n                                                    <div class=\"\">\n\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"880\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/03\/Untitled-design-2023-03-16T153414.292.png\" class=\"db dn-lg rounded mb-1 scrollPlay\" alt=\"\" \/>                                                        <div class=\"\"><p>We currently offer Suprema and Lumidigm finger biometrics.\u00a0<\/p>\n<\/div>\n\n                                                                                                            <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"accordion-item \" style=\"border-bottom: 3px solid #F0F0F0;\">\n                                                <div class=\"accordion-header pt-1 pb-1 title pl-md-2 pr-md-2\">\n                                                    <div class=\" pl-lg-0 pr-lg-0\">What communication updates are available?  <\/div>\n                                                <\/div>\n                                                <div class=\"accordion-content pl-lg-2 pr-lg-2\">\n                                                    <div class=\"\">\n\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1422\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/12\/Header-Privacy-scaled.jpg\" class=\"db dn-lg rounded mb-1 scrollPlay\" alt=\"\" \/>                                                        <div class=\"\"><p>There are a wide range of communication options with our terminals.<\/p>\n<p>You can use Ethernet, POE, Wi-Fi and GPRS to send and receive information from the terminals.<\/p>\n<\/div>\n\n                                                                                                            <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"accordion-item \" style=\"\">\n                                                <div class=\"accordion-header pt-1 pb-1 title pl-md-2 pr-md-2\">\n                                                    <div class=\" pl-lg-0 pr-lg-0\">Can you provide bespoke terminal applications with flexible functionalities and features?   <\/div>\n                                                <\/div>\n                                                <div class=\"accordion-content pl-lg-2 pr-lg-2\">\n                                                    <div class=\"\">\n\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"600\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2022\/12\/Header-Protect-2.jpg\" class=\"db dn-lg rounded mb-1 scrollPlay\" alt=\"\" \/>                                                        <div class=\"\"><p>We have a wide range of existing terminal applications, but if required, our in-house development team can provide your company with a tailored terminal application to address your specific needs.<\/p>\n<\/div>\n\n                                                                                                            <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                            <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n    <\/div>\n\n\n\n<div class=\"pt-6\" ><\/div>\n\n\n<div class=\"cta-split anim bottom opacity\">\n    <div class=\"container pl-2 pr-2 \">\n        <div class=\"row pl-0 pr-0  rounded fdir-cr fdir-lg-rr\" style='background-color: #F0F0F0; '>\n            <div class=\"col-1\"><\/div>\n            <div class=\"col-12 pl-0 pr-0 col-lg-4 offset-lg-1 pl-lg-0 pr-lg-0\">\n                <div class=\"content pt-4 pb-4 pl-1 pr-1\">\n                    <p class=\"p-lg mb-half\"><span style=\"color: #000000;\">Further questions<\/span><\/p>\n<div class=\"mb-1 h2-sm\">\n<h2><span class=\"h2\" style=\"color: #000000;\">Have you got a question for us?<\/span><\/h2>\n<p><span style=\"color: #000000;\">Get in touch with a member of the team who will happily assist you.<\/span><\/p>\n<\/div>\n                    <div class=\"buttons\"><a href='https:\/\/gtclocks.com\/contact-gt-clocks\/' class='   cta-arrow primary mr-1 mt-1 ' style='color: #FBB900; ' ><span class='nowrap'>Contact GT Clocks<\/span><\/a><\/div>                <\/div>\n            <\/div>\n            <div class=\"col-12 col-lg-6  pl-lg-0 cta-split__image image-container\">\n                <div class=\"\" style='background-color: #F0F0F0; '>\n                    <video class=\"bg-media play-on-scroll\" playsinline muted  ><source src='https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/09\/gt8-promo-1.mp4'><\/video>                <\/div>\n            <\/div>\n\n\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"pt-6\" ><\/div>\n\n\n    <section class=\"content-area container pl-2 pr-2\">\n            <div class=\"row pt-2 pb-2 rounded justify-content--center \" >\n                                    <div class=\"mb-1 mt-1 col-12 col-md-8 col-lg-8  delay--0 \">\n                        <div class=\"text-gradient \">\n<div class=\"text-gradient \">\n<div class=\"text-gradient \">\n<div class=\"text-gradient \">\n<div class=\"text-gradient \">\n<h2 class=\"h2\" style=\"text-align: center;\">Insights: Uncover the latest from GT Clocks<\/h2>\n<\/div>\n<div class=\"para mt-1 h3 c-\">\n<p class=\"h3\" style=\"text-align: center;\">Read our industry and product news to stay up to date\u2026<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n                                            <\/div>\n                            <\/div>\n    <\/section>\n\n\n\n<div class=\"posts-material container pb-2\">\n            <div class=\"row\">\n            <div class=\"col-12 tac section-title\">\n                            <\/div>\n        <\/div>\n    \n    <div class=\"row justify-content--center\">\n        <div class=\"col-1 dn db-lg\">\n            <i class=\"fa-solid fa-chevron-left posts-material__prev\"><\/i>\n        <\/div>\n        <div class=\"col-10 swiper\">\n            <div class=\"swiper-wrapper\">\n                \n                    <!-- Slides -->\n                    <div class=\"swiper-slide posts-material__card \">\n\n                        <div class=\"posts-material__card-image image-container square rounded mb-2 anim left opacity delay--0\">\n\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"342\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/08\/Untitled-design-85-1024x342.png\" class=\"bg-media scrollPlay\" alt=\"\" autoplay=\"1\" muted=\"1\" playsinline=\"1\" \/>\n\n                        <\/div>\n\n                        \n                            <h3 class=\"mb-1\"><a href=\"https:\/\/gtclocks.com\/insights\/what-are-gt-services\/\">What are GT Services?<\/a><\/h3>\n                            <p>GT Services encompasses the offerings designed to enhance and complement our HCM solutions in the United States. It includes various aspects, such as a lifetime warranty, access to GT Clocks\u2019 secure cloud platform, and 24\/7 tech support.<\/p>\n\n                        \n                    <\/div>\n\n                \n                    <!-- Slides -->\n                    <div class=\"swiper-slide posts-material__card \">\n\n                        <div class=\"posts-material__card-image image-container square rounded mb-2 anim left opacity delay--1\">\n\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2025\/05\/Compliance-1.jpeg\" class=\"bg-media\" alt=\"\" muted=\"1\" playsinline=\"1\" \/>\n\n                        <\/div>\n\n                        \n                            <h3 class=\"mb-1\"><a href=\"https:\/\/gtclocks.com\/insights\/gt-clocks-completes-soc2-audit\/\">GT Clocks Completes SOC 2 Audit<\/a><\/h3>\n                            <p>GT Clocks has successfully completed both SOC 1 Type II and SOC 2 Type II examinations.<\/p>\n\n                        \n                    <\/div>\n\n                \n                    <!-- Slides -->\n                    <div class=\"swiper-slide posts-material__card \">\n\n                        <div class=\"posts-material__card-image image-container square rounded mb-2 anim left opacity delay--2\">\n\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"469\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/05\/Untitled-design-20-1024x469.png\" class=\"bg-media\" alt=\"\" muted=\"1\" playsinline=\"1\" \/>\n\n                        <\/div>\n\n                        \n                            <h3 class=\"mb-1\"><a href=\"https:\/\/gtclocks.com\/insights\/biometrics-understanding-the-law\/\">Biometrics and Privacy: What Businesses Need to Know About Compliance<\/a><\/h3>\n                            <p>The US has some of the strictest privacy laws. Organisations who breach them do so at their peril \u2013  often at great cost.<\/p>\n\n                        \n                    <\/div>\n\n                \n                    <!-- Slides -->\n                    <div class=\"swiper-slide posts-material__card \">\n\n                        <div class=\"posts-material__card-image image-container square rounded mb-2 anim left opacity delay--3\">\n\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/03\/Untitled-design-2023-03-02T144224.827-1024x512.png\" class=\"bg-media\" alt=\"\" muted=\"1\" playsinline=\"1\" \/>\n\n                        <\/div>\n\n                        \n                            <h3 class=\"mb-1\"><a href=\"https:\/\/gtclocks.com\/insights\/optimising-your-workforce-optimising-your-success\/\">Maximizing Workforce Efficiency For Optimized Success<\/a><\/h3>\n                            <p>Joining us for a conversation, Ben Lagden, GT Clocks&#8217; VP Commercial , sheds light on how our solutions have transformed employee interaction, fostering a more positive work environment.<\/p>\n\n                        \n                    <\/div>\n\n                \n                    <!-- Slides -->\n                    <div class=\"swiper-slide posts-material__card \">\n\n                        <div class=\"posts-material__card-image image-container square rounded mb-2 anim left opacity delay--4\">\n\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"469\" src=\"https:\/\/gtclocks.com\/wp-content\/uploads\/2023\/06\/Untitled-design-66-1024x469.png\" class=\"bg-media\" alt=\"\" muted=\"1\" playsinline=\"1\" \/>\n\n                        <\/div>\n\n                        \n                            <h3 class=\"mb-1\"><a href=\"https:\/\/gtclocks.com\/insights\/the-journey-of-facial-recognition-solutions\/\">Facial Recognition in Workforce Management: Key Challenges and Considerations<\/a><\/h3>\n                            <p>The tides turned swiftly with the onset of the pandemic in early 2020, forcing us to reevaluate our product roadmap amidst the uncertainties that businesses across the globe faced.<\/p>\n\n                        \n                    <\/div>\n\n                            <\/div>\n\n        <\/div>\n        <div class=\"col-1 dn db-lg\">\n            <i class=\"fa-solid fa-chevron-right posts-material__next\"><\/i>\n        <\/div>\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2479","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs | GT Clocks<\/title>\n<meta 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